Reference

What You Agree To When You Use aci365

These terms set out the rules that apply to your aci365 account — how deposits through bKash, Nagad and Rocket are handled, what counts as eligible use, and what we expect from you in return.

Applies to all account holdersCovers bKash, Nagad & Rocket transactionsEligibility depends on local lawLive casino and slots
aci365 What You Agree To When You Use aci365
ACCOUNT PROTECTION

How We Uphold These Terms on Your Account

These terms are not just policy text — they define how we operate your account every day. From the moment a bKash or Nagad deposit is confirmed to the point a withdrawal clears back to your Rocket wallet, every step follows the rules set out here. We enforce these terms consistently so that every account is handled the same way.

Wallet Verification Before any withdrawal is processed to bKash, Nagad or Rocket, we verify that the destination wallet matches the one registered on your account — no exceptions.
Account Security Your account is protected by OTP verification on login and on sensitive changes. If you notice unfamiliar activity, contact support immediately through the message centre.
Transaction Records Every deposit and withdrawal against your account is logged and available in your transaction history. These records reflect the terms governing each action at the time it occurred.
Terms Change Notification When terms are revised, we update this page and note the change date. Checking back here before a major deposit is a practical habit for any active account holder.
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you believe a transaction has been handled incorrectly, our account support team is the right place to start. You can reach us through live chat, email or your account message centre — all three paths go to the same team who handle account and policy questions.

Live Chat Start a chat from inside your account dashboard. Describe the terms clause or transaction in question and our team will respond directly.
Email Support Send your query to our support address. Include your registered bKash, Nagad or Rocket number so we can locate your account quickly.
Account Message Centre Log in, go to your account settings and open the message centre. All correspondence about your terms query is stored there for reference.

Common Questions About These Terms

These are the questions we hear most often from account holders in Bangladesh about how the terms apply in practice — covering eligibility, wallet use, account closures and dispute steps.

Yes. Any deposit made through bKash, Nagad or Rocket is covered by these terms. The payment provider's own terms also apply to the wallet side of the transaction.

We post the revised terms on this page with a change date. If you continue using your account after the update, that counts as acceptance of the revised version.

No. Each account is personal and non-transferable under these terms. Sharing login details or allowing another person to transact on your account is a breach that can lead to suspension.

Raise it through live chat or the account message centre as soon as you notice the issue. Include the transaction date, amount and the wallet number — bKash, Nagad or Rocket — used.

Access depends on whether online casino activity is permitted under your local law and region. We do not determine that for you — check what applies in your area before using the platform.

Contact support through live chat or email with a closure request. Any pending withdrawals to your registered Rocket, Nagad or bKash wallet will be processed before the account is closed.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.