Reference

Move Your Money Through aci365

banking runs on the wallets you already keep on your phone: bKash, Nagad and Rocket, plus Upay and bank transfer when you would rather move money that way.

bKashNagadRocketWallet payoutsSecure verification
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aci365 Move Your Money Through aci365
aci365 Add Funds With bKash, Nagad or Rocket

Add Funds With bKash, Nagad or Rocket

Adding money takes one screen and one wallet. Sign in, open the cashier and choose bKash, Nagad, Rocket, Upay or bank transfer. We display the receiving number and an amount field; you send from your own wallet app, approve with your PIN, then paste the transaction ID so our system can match the transfer to your account. Confirm the match and your

balance updates in the same view. If the amount never appears, support can trace it from that ID, so hold on to it until the balance moves.

  • Open the cashier — Sign in to your aci365 account and tap the wallet icon in the menu bar. The cashier page lists every local rail we support, with the amount field right beside it.
  • Pick your wallet — Choose bKash, Nagad, Rocket, Upay or bank transfer. We print the receiving number on screen, so copy it exactly rather than typing it from memory.
  • Send and confirm — Send the amount from your own wallet app and approve it with your PIN. The confirmation message your wallet sends carries the transaction ID you need next.
  • Paste the ID — Come back to the cashier and paste that ID. We match it against your account, the balance updates, and the transfer is logged in your wallet history.
aci365 Verify Your Account Before Your First Payout

Verify Your Account Before Your First Payout

Verification is the lock on your account wallet. Once your name, date of birth and address match the documents you send, nobody else can touch the balance you built up, and later withdrawals move without a manual check every time. You upload one government photo ID, a selfie holding it, and a wallet screenshot that shows your name and number. Our team

compares the three, and if a photo is too blurry to read we message you in the account inbox. Do it before your first payout and you will only repeat it when your details change.

  • Open account settings — Go to your profile and then the verification tab. That page lists the document types we accept and shows a tick beside anything already approved.
  • Upload your ID — Photograph the front and back of your national ID or passport in daylight. All four corners need to sit inside the frame and the text must be readable.
  • Take the selfie — Hold the same document next to your face and take one clear shot. We compare it against the ID photo you just uploaded before marking it done.
  • Add a wallet screenshot — Upload a bKash, Nagad or Rocket screen showing your name and number. That is how we tie the wallet to your account before sending money out.
aci365 Take Your Winnings Back to Your Wallet

Take Your Winnings Back to Your Wallet

Payouts go back the way the money came in, which keeps your account tidy and gives us a clean record of every movement. You request a withdrawal from the cashier, choose bKash, Nagad, Rocket or your bank, and enter the amount with the wallet number written twice so a typo cannot send it elsewhere. The first payout waits on verification, so send

your ID and a matching wallet screenshot when our team asks. After that, requests queue in the order they arrive and the status line tells you where yours sits.

  • Request the payout — Sign in and open the cashier, then switch to the withdrawal tab. Your available balance sits at the top of that page, so you know exactly what can go out.
  • Choose the return rail — Pick the wallet or bank you used before. Keeping the same bKash, Nagad or Rocket number helps our team match the request without extra checks.
  • Enter and submit — Type the amount, confirm the wallet number digit by digit, then submit. A reference number appears on screen, so save it for any follow-up.
  • Watch the status line — The request shows as pending until our team clears it. The status changes on that same page, and the money then arrives in your wallet app.

Pick the Wallet You Already Use

Every rail below sits inside the same cashier, so you never juggle a second password or hunt through screens. Choose the wallet you already hold money in and the number you need appears right there, with the amount field beside it. If a transfer ever stalls, the reference number from your wallet app is what our team works from. Local rails only, so the money moves inside the apps you use every day for everything else.

bKash

The wallet you will probably reach for first in Bangladesh. Send from your own bKash app, keep the transaction ID, and we match it to your account wallet.

Nagad

Works the same way as bKash: you send from your Nagad app to the number we show at the cashier, then paste the reference back into your account.

Rocket

A common choice for larger transfers. A Rocket payment leaves a reference number in the confirmation SMS, and that is what our team uses to find your money if anything stalls.

Upay

Another local wallet we accept at the cashier. Add the reference number after you send, so the amount reaches your balance without our team having to hunt for it.

Bank Transfer

When you would rather not move money through a wallet, send from your own Bangladesh bank account and keep the transfer receipt, since our team may ask for it while matching the amount.

Banking Questions You Send Us

These are the four things players ask our support inbox most often, answered the way we would answer them in chat. Money questions deserve a straight reply, so we have kept each one short and tied to the screen you will actually see. If your own case is different, message us from the help tab with the reference number and we will pick it up from there. Do not send your PIN to anyone, including anyone claiming to be from us.

Open the cashier and choose bKash. Send the amount from your own app to the number we display, approve it with your PIN, then paste the transaction ID back into your account.

Minimums differ by rail, and the cashier shows the current figure under each payment option before you send. Check that line first so your transfer is not below the accepted amount.

Payouts queue in the order they arrive, and the first one waits on verification. The status line in your cashier shows where the request sits, and support can trace it with your reference number.

No. The same account wallet covers slots, live tables and cricket markets such as BPL and international fixtures, so one bKash deposit works whether you open the sportsbook or stay in the lobby.

Give the wallet app a moment, then check the ID you pasted. If the amount still is not in your balance, message support from the help tab with the transaction ID and the number you sent to.

Usually the money returns to the rail you used. If you have changed wallets, verify the new number first and tell support before you request the payout, so our team can update your details.
Reference

Aci365 Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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